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Why doesn't Firefox load Start.me on startup?

Fix Firefox not loading Start.me on startup due to session restore or extension conflicts.

Some Firefox users find that Start.me doesn't load properly on startup — they get a blank page, or Start.me loads without being signed in. This is usually caused by Firefox's performance settings, cookie handling, or session restore behavior.

Follow these steps in order until the issue is resolved.

Step 1: Disable hardware acceleration

Firefox's hardware acceleration can interfere with page loading on startup.

  1. Click the hamburger menu (☰) and select Settings.

  2. Scroll down to the Performance section.

  3. Uncheck Use recommended performance settings.

  4. Uncheck Use hardware acceleration when available.

Firefox performance settings

Restart Firefox and check if Start.me loads correctly.

Step 2: Keep cookies when Firefox closes

If Firefox deletes cookies on close, you'll be logged out of Start.me every time.

  1. Go to Settings > Privacy & Security.

  2. Under Cookies and Site Data, make sure "Delete cookies and site data when Firefox is closed" is unchecked.

Firefox cookie settings

Step 3: Clear cookies and add Start.me as an exception

  1. In Privacy & Security > Cookies and Site Data, click Clear Data.

  2. Check Cookies and Site Data and Cached Web Content, then click Clear.

  3. Next, click Manage Exceptions.

  4. Add both https://start.me and http://start.me and click Allow for each.

  5. Click Save Changes.

Firefox exceptions dialog

Step 4: Clear Start.me history

Corrupted history entries can sometimes cause loading issues.

  1. Go to History > Manage History (or press Ctrl+Shift+H).

  2. Search for start.me.

  3. Right-click any Start.me entry and select Forget About This Site.

Firefox forget site

Still having trouble?

See Mozilla's guide on unblocking cookies for more detailed instructions. If the issue remains, contact us at support@start.me.

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