To change your credit card details or subscription, go to the Billing Platform.
Instructions for personal accounts (PRO)
Go to your Account details (click the right-top User Icon > Go to account details).
Click the Billing option.
Now you see the overview. This is where you see when your subscription started, when it renews, and the amount. Click the More icon (three dots) to cancel.
If you want to change your billing information, click the second tab:
For changing your payment options, click the third tab. We currently support Creditcards, Paypal, Direct Debit, Ideal (for the Netherlands) and Bancontact (for Belgium).
To download your invoices, click the fourth tab Invoices.
Note
If you don't see these options, you might be a member of a team subscription. Click the Account tab to verify.
Instructions for team accounts
Click the top-left Pages button and scroll to your team.
Click the Team Settings button to open the Team account details.
Click the Billing tab to open your billing options, just like you see with the personal pro accounts. A Team account includes 20 users by default. If you want to add more users, click the Add users button.
Need assistance?
For any questions or issues, please feel free to reach out to our support team via email at support@start.me. We're here to help!