In case you experience problems with Start.me, please try the following troubleshooting tips.
Step 1: Begin here
Refresh your page (F5).
Close your browser and restart it again.
Clear your browser cache & cookies
If you want to learn more about this option, read our dedicated support page for clearing your browser cache here.
Flush Start.me specific cache
Clear Start.me specific cache, by clicking the following URL: https://start.me/#flushCache
Disable other browser extensions
If you have installed other browser extensions, please try disabling them as they could interfere with Start.me.For Chrome, go to
chrome://extensionsto see the extensions that you've installed.For Firefox, go to
about:addonsto see the add-ons that you've installed.
Step 2: Report the issue to us
If the above steps do not solve the problem, please e-mail us at support@start.me and provide the following information:
A detailed description of the problem.
Your browser (version).
The OS (version) you are on (e.g., Windows, iOS, etc.).
A screenshot of the page where the error occurs.