In case you experience issues with start.me, you can try the following troubleshooting tips to solve the issue.
- Clear your browser cache & cookies
If you don't know how to do this, you can find more information about how to clear your browser cache here.
- Flush start.me specific cache
Clear start.me specific cache, by going to the following URL: https://start.me/#flushCache
- Disable other browser extensions
If you have installed other browser extensions, please try disabling them as they could interfere with start.me.
- For Chrome, go to chrome://extensions to see the extensions that you've installed.
- For Firefox, go to about: addons to see the add-ons that you've installed
Reporting the issue to us
If the above steps did not solve the problem, please e-mail us at [email protected] and provide the following information:
- A detailed description of the problem
- Your browser (version)
- The OS (version) you are on (e.g. Windows, iOS, etc)
- A screenshot of the page where the error occurs