In case you experience problems with start.me, please try the following troubleshooting tips first:
- Refresh your page (F5).
- Close your browser and restart it again.
- Clear your browser cache & cookies
If you want to learn more about this option, read our dedicated support page for clearing browser cache here.
- Flush start.me specific cache
Clear start.me specific cache, by clicking the following URL: https://start.me/#flushCache
- Disable other browser extensions
If you have installed other browser extensions, please try disabling them as they could interfere with start.me.
- For Chrome, go to chrome://extensions to see the extensions that you've installed.
- For Firefox, go to about: addons to see the add-ons that you've installed.
Report the issue to us
If the above steps did not solve the problem, please e-mail us at firstname.lastname@example.org and provide the following information:
- A detailed description of the problem
- Your browser (version)
- The OS (version) you are on (e.g. Windows, iOS, etc)
- A screenshot of the page where the error occurs