If you try to access start.me and see error code 500, there's probably an issue on our end.
You might also see the following message:
Just to be sure, you could try to see if the issue affects all our users or just you. You can do this by checking this site: Downforeveryoneorjustme.com.
Whatever the reason, this is not supposed to happen, and we truly apologize for the inconvenience. The moment this happens, our developers are notified and they will try to solve the issue as soon as possible.