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I Have a Lifetime PRO Subscription - Why Am I Getting Payment Emails?

Explains why Lifetime PRO members may receive payment method reminders and how to stop them by removing the payment method.

Why am I receiving payment emails?

If you have a Lifetime PRO subscription, you will never be charged again. Your PRO subscription is active forever on your account.

However, our payment processor (Chargebee) may still send automated emails about your payment method, such as:

  • "Your payment method has expired"

  • "Your account is at risk of being deleted"

  • "Update your payment details"

These emails can safely be ignored. Your Lifetime PRO status is not affected.

How to stop these emails

You can remove your payment method entirely so you no longer receive these reminders:

  1. Go to Account Details (click your profile icon in the top right)

  2. Click Manage subscription

  3. Remove your stored payment method

Since you have a Lifetime subscription, no future payments are needed and removing your payment method will not affect your PRO status in any way.

Is my Lifetime PRO really forever?

Yes. A Lifetime PRO subscription means:

  • You will never be charged again by Start.me for PRO

  • Your PRO features remain active permanently

  • You do not need a payment method on file

If you have any questions about your subscription, contact us at support@start.me.

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